Frequently Asked Questions

We provide junk removal services throughout all of Orange County, including all 34 cities from Anaheim to Yorba Linda. Our service area includes Irvine, Newport Beach, Huntington Beach, Costa Mesa, Santa Ana, Mission Viejo, and all surrounding communities.

We offer same-day service 7 days a week when possible. Many of our customers are able to schedule service the same day they call. For larger projects or during busy periods, we typically schedule within 1-2 days of your initial contact.

Yes, SoCal Junk Removal is fully licensed and insured. We carry comprehensive liability insurance to protect both our team and your property. All of our team members are trained professionals who handle your items with care and respect.

While it's helpful if you can be present to point out items and answer any questions, it's not always required. For regular customers or simple jobs, we can work with clear instructions. However, we do recommend being present for initial estimates and larger projects.

We prioritize environmental responsibility. Items in good condition are donated to local charities when possible. Materials like metals, electronics, and appliances are recycled through certified facilities. Only items that cannot be donated or recycled are disposed of in approved landfills.

Our pricing is volume-based, starting at $85 for single items. A 1/4 truck load starts at $175, 1/2 truck load at $295, and full truck loads at $495. Final pricing depends on the type of items, accessibility, and disposal requirements. We provide free, upfront estimates with no hidden fees.

We charge based on the volume of space your items take up in our truck, not by the hour. This ensures fair pricing regardless of how long the job takes and prevents any rush to finish quickly.

No hidden fees! Our quoted price includes all labor, hauling, disposal fees, and cleanup. The only potential additional charges would be for items requiring special disposal (like hazardous materials), which we'll discuss upfront during your estimate.

We accept cash, check, and all major credit cards including Visa, MasterCard, American Express, and Discover. Payment is due upon completion of the service.

We offer volume discounts for large loads and return customer discounts. Senior citizens and military personnel may be eligible for special pricing. Contact us to discuss your specific situation and available discounts.

We remove almost anything! Furniture, appliances, electronics, construction debris, yard waste, hot tubs, pianos, mattresses, and more. We handle residential cleanouts, estate cleanouts, office cleanouts, and hoarding situations.

We cannot remove hazardous materials including paint, chemicals, asbestos, medical waste, or anything toxic. We also don't remove dirt, concrete in large quantities, or items that require special permits. Contact us if you're unsure about specific items.

Absolutely! Our team will go wherever the items are located - basements, attics, upstairs bedrooms, garages, or anywhere else. We do all the heavy lifting and navigate stairs, tight spaces, and difficult access areas.

Yes, we can disassemble large items like furniture, play sets, hot tubs, and sheds when necessary. This is included in our service at no additional charge and helps ensure safe removal and transport.

Yes! We work with local charities and donation centers throughout Orange County. Items in good condition like furniture, clothing, electronics, and household goods are donated when possible. We'll coordinate this as part of our service.

Simply call us at (714) 310-9965 or fill out our online contact form. We'll discuss your needs, provide an estimate, and schedule a convenient time. For many jobs, we can provide service the same day.

Yes, we provide free, no-obligation on-site estimates. We'll come to your location, assess what needs to be removed, and provide an upfront quote with no surprises.

We're available 7 days a week from 7:00 AM to 7:00 PM. We offer flexible scheduling including evenings and weekends to accommodate your busy schedule.

Most jobs take 30 minutes to 2 hours depending on the volume and complexity. Single item removals might take 15-30 minutes, while full house cleanouts could take several hours or require multiple trips.

We understand that plans change. Just give us as much notice as possible - ideally 24 hours - to cancel or reschedule your appointment. We'll work with you to find a new time that works.

We're available most holidays, though hours may be limited. Major holidays like Christmas and New Year's Day may have restricted availability. Call us to check our holiday schedule.